Privacy policy

This Privacy Policy describes how USSTILLTHEPROBLEM collects, uses, and protects your personal information when you access or use our website located at usstilltheproblem.us. By using our services, you agree to the terms outlined below.

1. Personal Information Definition
“Personal Information” refers to any data that identifies or can be used to identify an individual, including but not limited to name, contact details, billing information, and online identifiers.

2. Data We Collect
We collect personal data in the following situations:

  • When you place an order (name, address, payment details)
  • When you browse the site (IP address, device information, cookies)
  • When you subscribe or contact customer support

3. Purpose of Data Usage
We process your information for the following purposes:

  • Order fulfillment and logistics
  • Payment processing
  • Customer service and communication
  • Fraud prevention and security
  • Marketing communications (only with consent)

4. Legal Basis for Processing
We process your data based on:

  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate business interests
  • User consent where applicable

5. Data Sharing and Disclosure
We do not sell personal data. However, we may disclose information to:

  • Payment gateways and logistics partners
  • Regulatory or legal authorities when required
  • Technical and service providers supporting our operations

6. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards, including SSL encryption and secure storage systems, to protect your data.

7. Data Retention Policy
Personal data is retained only as long as necessary for operational, legal, and compliance purposes.

8. User Rights
Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent where applicable

Requests can be submitted to service@usstilltheproblem.us.

9. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality and analyze user behavior.

10. International Data Transfers
Your data may be transferred to servers located outside your country, subject to applicable data protection laws.

11. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our platform.

12. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page.

13. Contact Information
For questions regarding this Privacy Policy, contact service@usstilltheproblem.us.