Shipping policy

At USSTILLTHEPROBLEM, we are committed to providing fast, reliable, and transparent international shipping services. Our goal is to ensure your order arrives safely and efficiently, no matter where you are located.

1. Shipping Coverage
We offer worldwide shipping to over 200 countries. Orders over $99 qualify for free shipping.

2. Processing Time
All orders are processed within 1–7 business days before shipment. Processing times may vary during peak seasons.

3. Estimated Delivery Time
Delivery time depends on the destination:
United States: 8–25 business days
Canada & Europe: 8–25 business days
Australia & New Zealand: 8–25 business days
East Asia: 8–25 business days
Southeast Asia: 8–25 business days
Middle East: 10–25 business days
Central & South America: 10–25 business days

These timeframes are estimates and may be affected by customs clearance or carrier delays.

4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You may track your package via our tracking system or https://www.17track.net/en

5. Delivery Issues
If your tracking shows “delivered” but you have not received the package, please check with neighbors or your local delivery office before contacting us.
If the issue persists, contact us at service@usstilltheproblem.us.

6. Address Changes
Please contact us immediately if you need to modify your shipping address. Changes may not be possible once the order has been dispatched.

7. Customs & Duties
We provide duty-paid shipping to most destinations. If you are charged customs fees, please contact us with the invoice, and we will assist accordingly.

8. Customer Support
For any shipping-related inquiries, please contact us at service@usstilltheproblem.us.